Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
- Do not rinse or wipe the print head. This can cause print head (cartridge) problems.
Note
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Check the remaining ink level.
If the ink level is low, take appropriate action.
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If the Alarm lamp is on or flashing, see An Error Occurs.
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Increasing the print quality in the printer driver settings may improve the print result.
When the Print Results Are Blurred or Uneven:
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Step1 Print the nozzle check pattern.
From the machine
From the computer
- Printing a Nozzle Check Pattern (Windows)
- Printing a Nozzle Check Pattern (Mac OS)
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If there are missing lines or horizontal white streaks in the pattern:
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Step3 Clean the print head.
From the machine
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern:
Step1 -
If the problem is not resolved after performing from step 1 to step 3 twice:
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Step4 Clean the print head deeply.
From the machine
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
Note
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If problem is not resolved after performing print head deep cleaning, perform system cleaning from a computer.
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
If the problem is still not resolved, the print head may be damaged. Contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
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Step Align the print head.
From the machine
From the computer
